Contact information

Contact Us

We love hearing from our customers! Whether you have a question about a product, need help with an order, or just want to talk about leather goods, we are here to help.

Since Nats Goods Co. is a small, artisan-run workshop, we may be busy crafting orders when you reach out. We aim to respond to all inquiries within 24–48 hours.

Get in Touch

Email Us: 

For the fastest response, please email us at: natsgoodsco@gmail.com

Business Hours

We are in the workshop and answering emails during the following times:

• Monday – Friday: 8:00 AM – 5:00 PM (EST)

• Saturday & Sunday: Closed for family and design time.

 

Frequently Asked Questions

Where is my order?

Please check your email for a tracking number. Remember, handmade items take time!

• In-Stock Items: Ship in 4–7 business days.

• Custom Orders: Take 2–3 weeks to create.

Do you do custom work?

Yes! We love custom projects. Please email us with your ideas, sketches, or reference photos, and we will let you know if it’s something we can create for you.

Follow the Process

Want to see how your goods are made? Follow us on social media for behind-the-scenes shots from the workshop:

• Instagram: https://www.instagram.com/natsgoodscompany?igsh=bmxjbGk3OGxpcTVx&utm_source=qr

• TikTok: https://www.tiktok.com/@natsgoodsco?_r=1&_t=ZP-9442fjEpJC2